Insurance Disputes

The scope of insurance disputes is very wide, and our lawyers have a thorough understanding of insurance products, from life insurance sold to ordinary consumers to general liability insurance such as commercial risk insurance, product liability insurance, overseas commercial liability insurance and directors' liability insurance. Our law firm represents insurance companies and policyholders extensively in disputes involving insurance contracts (including reinsurance) and is well versed in this type of practice.

What are the methods for handling insurance contract disputes?

Today, people still have a vague understanding of insurance. Faced with densely packed insurance clauses and logically complex insurance contracts, they often feel annoyed. Especially when disputes arise in insurance contracts, it is very difficult to find something that is beneficial to them in the lengthy insurance contract clauses.

Below we will share with you some methods to resolve disputes when insurance contracts arise and obtain insurance claims faster and more conveniently.

First point:Resolve through negotiation

Negotiation refers to a method in which the parties to a contract directly communicate on the basis of voluntariness, mutual understanding and seeking truth from facts, conduct friendly consultations, eliminate disputes, seek common ground while reserving differences, reach consensus on the disputed issues, and resolve disputes on their own.

Second point:Arbitration settlement

Arbitration refers to the mediation of disputes and conflicts between parties by arbitrators of arbitration institutions, and the making of decisions, also known as "arbitration". The arbitration decision made by arbitration shall be made by the contract management agency stipulated by the state. Applying for arbitration must be based on the premise that both parties have reached an arbitration agreement on a voluntary basis. The arbitration agreement can be an arbitration clause when the contract is concluded, or it can be an arbitration agreement reached before, during or after the dispute occurs. The arbitration institution mainly refers to the arbitration committee established in accordance with the law. It is a non-governmental organization independent of the state administrative agency, selected by the parties to the dispute by agreement, and is not subject to the restrictions of level jurisdiction and anti-jurisdiction. The arbitration award has legal effect and the parties must execute it. Arbitration implements the "one-time final decision" system, that is, the award takes legal effect on the date it is made.

Third point: Litigation resolution

Litigation refers to the process whereby any party to an insurance contract asserts its rights and interests against the other party through the court in accordance with legal procedures, and the local court resolves the dispute and makes a ruling in accordance with legal procedures. This is the most intense way to resolve disputes.